Rural and island deliveries have limited routes and delivery times may take longer than usual. Oversized items will be delivered curbside unless otherwise noted as "white glove delivery." Most carriers schedule deliveries Monday through Friday between the hours of 9-5. Some items require a signature for delivery. After the item reaches your local area, the delivery company will contact you via phone, email or text to schedule a delivery date and time that works for you. Once items are in transit, they may take an additional 1-4 weeks for the item to make it to your home.
The shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. and A.P.O boxes.įurniture and other oversized items travel via freight carriers which have extended processing and delivery times. Items ordered together may not arrive in the same box. Additionally, some items are subject to further processing lead times, so please refer to the individual product pages for the most up-to-date information. In some cases, there will be a delay from when your shipping label is created, and when FedEx actually picks up the item from our warehouse. We have extended our returns timeframe to 60 days, but are also experiencing delays in processing returns and refunds.
Due to carrier shipping constraints, we’re facing extended shipping timelines on many items of up to 14-18 business days.